Pre-Order Information

Pre-Orders are Advance Orders!

If you put anything in your basket that says PRE-ORDER in the description, it's not yet been released!

Please be careful which payment method you choose, since we would rather NOT charge you until the product actually releases.

Suitable Payment Methods: Pre-Order.

Unsuitable Payment Methods - unless you want to pre-pay for your pre-order: Paypal, Credit Card via PPP, Credit Card via Nochex.

Pre-Orders - How we charge postage:

For UK - very simply: £2.50 per dispatch under £40, free above.

All pre-order dispatches (whether there are 1 or 10 models in that dispatch) will be charged a £2.50 contribution towards postage, unless the value of models we are sending that week is £40 or more. That is £2.50 each time we send you a box with 1 or more models in it. We try to our best ability to send all models released in one week in one package, however please note that it is not usually possible for us to hold one model and send it with a later release, because releases can be months later than the maker states. Even if we post you a single Oxford model, this £2.50 is LESS than the postage cost we will incur – we feel this is fair.

OUTSIDE UK: We charge cost of postage for Europe and the Rest of the World. This is (as a guide) around £7.00 for a small model, around £9 to £10 for a bus, and more for a larger truck or model aircraft. For Europe the postage is usually £4.95. You need to pay VAT or GST to your local postal service on delivery, they will contact you.

Please Note: The postage rate shown at CHECKOUT will be incorrect if your order has PRE-ORDER items in it - the above rates will be charged manually at time of release EXCEPT where you choose to pre-pay in full by Paypal or Nochex Card services.

REFUNDS FOR UNRELEASED ITEMS: If you pre-pay by any means (rather than using our pre-order payment option where you are charged on release) and later request a refund before the item is shipped to you, the refund will be less Paypal or Credit Card processing charges, which are not refunded by Paypal or the banking system. This applies to purchases made from 1st January 2023 and does not affect your statutory rights as the option to pay on release via our pre-order payment system is offered at checkout.